Conversational IA solution for healthcare professionals and patients
Create a personalized health assistance
by interacting between medical consultations
Before
Administrative admission
Prepare a consultation
In the waiting room
After
Therapeutic follow-up
Secondary prevention
Book on appointement
See our cases
Practical cases in production with relevant results
Post-operation context
Online health assistant
Post-operation context
Context
In a care center of ophthalmological surgery, a chatbot has been developed to communicate with patients following different types of surgery.
Usage
Initial configuration and real time communication is organized with the care team. Adaptation to different protocols are performed by the care center.
Registration in the admin
set up by the care team
SMS communication
skills and risk evaluation
decided by the care team
Update in the interface
accessible by the care team
Online health assistant
Context
Integration of the tool on the brand’s website, with no brakes related to patient data protection, in order to advise openly in a personalized way.
Usage
Used as an exploratory tool to give sales advice, and direct the patient to the nearest pharmacies presenting the products (no e-commerce).
Access the url solution
open access available for patients
Explain personal needs
precise symptoms and expectations
Get your appropriate actives
propose a product presentation and upsell
Discover our offers
On the shelves secured solutions,
customizable to your organization
1- Admin
bot
Consultation scheduling
& administrative registration
Benefits for HCP
- Setup your agenda and admin requirements
- Get appointments synchronized your own agenda or with Google calendar
- Get all the administrative data in one place
- Share notes with your team
- Upselling opportunity
Benefits for patients
- Online access to the solution
- Book a consultation and fill-in your administrative data
2 – Consultation
preparation
Auto-questioning based
on the next appointment
Benefits for HCP
- Save time during consultation interview
- Get a better organization from the waiting room
Benefits for patients
- Be involved to the treatment before the medical consultation starts
- Use waiting time with an added value attitude
3 – Post-op
assistant
Automated basic health
questionnaire
Benefits for HCP
- Possibility to automatize regular post-op follow-up
- Get a view on the reported answers
- Setup alerts depending on your organisation
Benefits for patients
- Send 24/7 reports on questionnaires
- Be contacted in case of medical need
4 – Health
assistant
Prevention and
patient empowerment
Benefits for HCP
- Save time due to informal follow-up steps
- Improve secondary prevention performance
Benefits for patients
- Be supported in the recurring prevention process
- Get 24/7 answers if questions or medical need observed
5 – Booking
module
Organization for face-to-face
& online meetings
Benefit for user
- Synchronized with its own agenda or Google agenda
Benefit for the team
- With possibility to share notes with your team
A highly adapted technology
With local integrations and resilient ad hoc developments
Local or EU
servors
Health data
secured servors
GDPR and PV
compliant
Expert in SMS
communication
References
We believe in relationships
Try a demo
See how our technology is designed,
with a skills library and visual reporting.
FAQ
How do we work?
First, we’ll discuss about your idea.
Then, you can choose your approach: channel – sequence – content.
We can assist you in the strategic thinking and framing phase. We can also be present with your IT and regulatory teams to explain and propose solutions.
What is possible to do?
Our job is to know how to engage a conversation (via a bot, website or SMS according to the habits of your targets), get a visualization with a dashboard to follow the progress, share a reporting for patients or care team to keep a synthesis.
We can mix these approaches according to your expectations.
What is the timeframe?
A typical project can last up to 6 weeks.
Additional time is required depending on setup customization and adhoc developments, and multiple declinations.
Contact us for an estimate.
How much does a project cost?
The budget depends on the modules that are activated, integrations used, traffic expected and eventual customizations.
Our commitment is to accompany you to achieve your projects, contact us with your restrictions, we find solutions to meet them (choice of technology, in-house production of content…).
What customization is possible?
Each project includes a customization in terms of content, sequence and graphics.
Functional adaptations can be discussed depending on the scope of the project and technical requirements (additional integrations, security, multimodality, interoperability…).
What makes us different?
Our commitment is to produce simple, consistent & transparent work.
Expertise is at the heart of our value as we have over 40 years of professional experience in healthcare and technology. A human-sized team is present to accompany you in your challenges.
Un partenariat entre THE FARM & CO et ROPS
